Customer Service Advisor - Finnish Speaking
Foundever
- Kingston upon Thames
- Permanent
- Full-time
- Good communication skills: the ability to clearly and effectively communicate with customers both written and verbally in English and Finnish
- Active listening skills: the ability to attentively listen to customers and understand their needs and concerns
- Problem-solving skills: the ability to quickly identify and resolve customer issues or complaints
- Empathy: the ability to understand and relate to the customer's perspective
- Patience: the ability to remain calm and composed
- Adaptability: the ability to handle a wide variety of customer interactions and adjust communication style as necessary
- Positive attitude: the ability to remain positive and upbeat even during difficult customer interactions
- Strong teamwork skills: the ability to work effectively with other agents and support teams