Omni Channel Executive
Sperton Global AS
- Petaling Jaya, Selangor
- Permanent
- Full-time
- Drive various activities to achieve the target Omni Channel picture with the aim of achieving maximum coverage of customers and sales efficiency targets.
- Drive measures & implement steps towards achieving sales efficiency & Omni Channel targets at country level
- Develop and implement team selling & channel collaboration towards Omni Channel target picture
- Support sales teams on Customer Portfolio Management, Customer Planning, Customer Data Management with customer & sales channel guidance according to SOM (Sales Operation Model)
- Act as key user for sales tools, tool enhancement requirements and work with HQ for implementation and derive actions accordingly
- Collaborate with other functions to develop online sales channels towards the target Omni Channel
- Constantly review the progress and advice the sales leaders for course correction
- Develop concepts and processes to manage channel conflicts to achieve the Omni Channel target picture
- Drive the Lead management exercise along with Marcom to achieve the desired results
- Support Market Intelligence for key exercises related to market share analysis quarterly and yearly
- Plan and execute sales processes & sales applications training to the target groups respectively
- Work with HQ as the key user for PowerBI and Power App
- Degree in any field, preferably business & marketing background
- Fresh graduates are welcome to apply
- 1-2 years of relevant sales experience necessary
- Expert level in Microsoft applications like POWER BI, Power App, etc
- Knowledge of CRM Software Tools is a plus (E.g., SAP Cloud for Customers, Salesforce.com, Microsoft Dynamics)
- Business Intelligence Tools (E.g., SAP BI, Micro Strategy, Spotfire, Analysis for Excel)
- Collaboration & ability to derive action plans from given KPIs
- Development of dashboards, conducting review meetings with sales & cross functions