Clinical Supervisor
Horizon Services, Inc.
- Hayward, CA
- Permanent
- Full-time
LOCATION: Project EdenWho are we?In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.What will make you successful in this role?Accountabilities: (3-5) Providing Accurate Medicine Distribution
- People Management- train, and develop a high performing team
- Client Care- ensure high level of services to clients
- Safety & Security of Staff and Clients
- QA & Compliance- follows and enforces program policies and procedures
People Management
- Support PM in interviewing SUD Counselor positions.
- Provide new hire orientation and training for all staff in relation to clinical work, i.e. individual counseling, assessment, group counseling, clinical documentation and treatment planning.
- Provide ongoing feedback to relevant staff through individual clinical supervision meetings and clinical group supervision meetings.
- Develop and deliver trainings to staff and other HSI staff as needed and requested. Client Care
- Serve as designated LPHA (Licensed Practitioner of Healing Arts) for assigned DMC-ODS clients.
- Provide on-call consultation and support for supervisees during non-regular work hours
- Ensure quality care for residents/beneficiaries consistent with regulatory standards and program policies and assist in improvement of services as needed
- Provide crisis support intervention and de-escalation of conflict as needed
- Develop knowledge of community resources related to health, mental health, finances, case management, and housing;
- Provide Consult with clinical staff to assess, prioritize, and plan case management referrals and facilitate connecting to off-site resources and care.
- Assist client to access outside services, as needed/assigned
- Provide direct counseling services (individual and group)
- Punctuality and attendance to perform duties as scheduled Comply and enforce HSI’s policies and procedures
- Enforce/reinforce policies and procedures of the programs and assist in creation of updated policies and procedures
- Facilitate regular individual meetings and group meetings with supervisees
- Participate in regular staff meetings, clinical supervision, and trainings
- Receive, acknowledge and address resident/beneficiary complaints in a timely manner as needed
- Ensure adequate documentation of services by relevant staff,
- perform random audit of files on a monthly basis with support of Compliance Manager
- Maintain a working knowledge of recovery and evidence-based practices, as well as contract requirements
- Other support and supervisory duties as assigned by the Chief Program Officer.
(knowledge and skills required to effectively perform the job)
- Builds Effective Teams - Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Establishes common objectives and a shared mindset. Creates a feeling of belonging and strong team morale. Fosters open dialogue and collaboration among the team.
- Service Delivery – Provide a range of brief, focused prevention, treatment and recovery services, as well as longer-term treatment and support for clients with persistent illnesses. Applies a person-based approach not disciplinarian and rules-driven
- Problem Solving – uses logic and methods to solve difficult problems with effective solutions…looks beyond the obvious and doesn’t stop at the first answer.
- Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and delivery of services. Identifies and creates the processes necessary to get work done with highest quality. Seeks ways to improve processes.
- Interpersonal Communication - Establishes rapport quickly and delivers communications that convey a clear understanding of the needs of different audiences: co- workers, managers, clients, clients’ families, care providers, etc. Accepts responsibility for miscommunications or misunderstandings. Listens actively and effectively: seeks first to understand.
- Experience with SUD issues, both youth and adult
- Demonstrate ability to engage and support clients with challenging behaviors
- Able to manage emotions and reactions to different situations. Stays calm and clear under pressure.
- Ability to work effectively both individually and as part of a diverse team.
- Experience with evidence-based practices and de-escalating clients
- Ability to communicate effective cross- functionally – knows who needs to know what.
- Able to exercise good judgment and maintain healthy boundaries with clients.
- Able to stay awake and alert during shift
- Good computer skills: word, data entry, write reports
- Required: Clinical License (MFT, LPCC, LCSW, or related license) or Post Degree and registered with the BBS as a Associate in counseling related field.
- Required: Completion of MA or MS in Clinical Counseling, Psychology, Marriage and Family Therapy, or a related field
- Required: 2+ years of experience working with individuals struggling with substance use related issues.
- Required: Knowledge of effective, evidence-based, interventions with co-occurring multi-cultural, low-income population
- Preferred: Meet BBS standards to provide clinical supervision to supervisees and sign clinical hours for BBS
- Preferred: 2+ years of experience training staff on variety of skills, including (but not limited to) verbal de- escalation, group milieu management/therapy, and clinical skills
- Preferred: 2+ years of experience engaging clients in group-based activities and providing positive programming for clients
- Preferred: 2+ years of experience providing crisis intervention services in mental health treatment and/or drug and alcohol treatment facility
- Preferred: 1+ years of experience managing budgetary needs and expenses
- CPR/First Aid certification or completion within 6 months of hire
- Valid California driver’s license with a good driving record and car insurance
We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.
- 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.
- PTO and Holiday pay.
- Retirement benefits after 6 months of service.
- Training and CEU opportunities.