Operations Support Supervisor (Planning & Logistic)
BYD Europe
- Milano
- Tempo indeterminato
- Full time
- Planning preparation to keep vehicle inventory and quality at reasonable range to fulfill the orders of Italian market.
- Maintain logistics damage to lower level through various means or with the help of third-party agencies, and promptly make relevant claims.
- Provide spare parts or tools support for VPC, PDl, logistics damage or product defect repair, and technical upgrades of vehicles.
- Identify potential risks, take measures in advance to avoid accidents, additional expenses, or delays.
- Collaborate closely with sales and marketing departments to promote BYD's products and services and enhance the brand's influence in the Italy, together with a team of 2 headcounts for planning and logistics.
- Manage business relationships with compound and logistics partners, ensure the work to be done in compliance with BYD standards, so to provide customers with first-class products and services.
- Resolve customer complaints and concerns in a timely manner, improve customer satisfaction and continuously exceed customer expectations.
- Promote BYD's vehicle quality control process, implement training and supervision of quality control documents.
- Develop operational department budgets, analyze key performance indicators, and make data driven decisions to improve profitability.
- Continuously innovate, formulate, and implement effective strategies, leading the operational strategy and development direction of the automotive business.
- Perform all other duties and tasks as assigned by the line manager or Head of Department.
- Fluent Italian and English language skills. Chinese language is considered a plus.
- Bachelor and above in Business management, supply chain.
- At least 8+ years’ experience, preferably in the automotive sector.
- Professional PC user skills (MS Excel, Word, PPT). Excellent communication and organization skills.
- Management of supply chain and warehouse storage.
- Performance and experience-based competitive remuneration.
- Department & company-wide teambuilding events.
- An exciting opportunity to be part of the European transition to Zero Emissions transportation and de-carbonization of the economy.