Service Manager
BS Social Care
- Frome, Somerset
- £31,400 per year
- Permanent
- Full-time
- Support clients to stay safe, to help them claim benefits and budgeting.
- Provide planning, leadership, and direction, meeting statutory and organisational quality standards.
- Enable clients to co-produce and engage with our high-quality person-centred services, where a strength based, and trauma-informed approach is taken.
- Develop and implement client involvement activities and co-production, and deal with day-to day enquires.
- Proactively engage with statutory agencies to update them on issues affecting clients or their accommodation placement.
- Participate in an out of hours on call rota one week in four (£100 extra).
- Any other tasks and activities that reasonably related to managing the properties and supporting the clients.
- Work alongside Property Manager to carry out basic property inspections and health & safety checks.
- Undertake visits, ensuring all properties and clients are visited in-person weekly.
- Ensuring performance KPI objectives, quality standards and contractual obligations are met through.
- You are PROACTIVE, PASSIONATE and ORGANIZED.
- Resilient and able to deal with people who are complex and may exhibit behaviours that may challenge.
- Able to work under pressure.
- Able to work alone unsupervised.
- Experience in the supported housing sector.
- Willingness to work flexibly with shifts between 8 am and 20 pm, as needed, to support new arrivals into properties.
- Full in-depth training from experience facilitators
- Supportive induction
- 27 Days annual leave (extra day off for your birthday)
- Generous Pension Scheme
- Only 1 weekend required every 4 weeks
- DRIVING LICENCE
- Experience in the supported housing sector, homelessness ideally having worked with rough sleepers and/or complex needs