Job description Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Legal Counsel Principal responsibilities Wealth and Personal Banking is our global business combining Retail Banking and Wealth Management and Global Private Banking, to become one of the world's largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers' needs. The Chief Administration Office (CAO) provides the WPB Chief Operating Officer (COO) & Digital Transformation (DT) team with dedicated, forward thinking, strategic as well as ad-hoc operational management support. This includes interacting with senior executive leadership teams across HSBC, regulators, and other external bodies on the COO & DT leads' behalf. This includes and is not limited to providing operational management support (communications, continuous improvement, strategy execution, financial management, governance, organisational design and people management / engagement and communications amongst other administrative items). The Opportunity: Wealth and Personal Banking Business Process Architect is a key role based within the Business Architecture team managed by WPB Transformation The primary purpose of this role is to support the Wealth and Personal Banking Business in the development, creation and maintenance of the Wealth and Personal Banking Business Architecture repository (Casewise/ARIS) and the artefacts (including process maps) contained within that repository. This will be achieved by the following activities Ongoing maintenance of key architectural artefacts held within Casewise/ARIS, working with business stakeholders Support the development of Process Modelling capabilities across Wealth and Personal Banking Ensure standards are maintained, and aligned to both Group & WPB standards and the Business Architecture Framework Ensure governance of current and future state architecture to align with Business and Technology strategy Identifying opportunities for process improvement and efficiencies across WPB through the analysis of data held within Process Modelling tooling The Business architecture function will also be required to support Group initiatives and contribute to the development of Group standards, identifying and implementing new practices, processes and technologies where required. The job holder will also be expected to mentor/ advise business users across WPB and Treasury promoting an understanding of the value of business architecture, and of the relationship of processes, technologies and standards across multiple services and regions. What you'll do: We are currently seeking an ambitious individual to join our Business Architecture team as a Business Process Architect. In this role, you will: Support on process modelling Support the business with process modelling capability in line with business objectives and regulatory requirements. Assure quality of data and diagrams hosted in any repository meet the HSBC group standards, and the requirements of relevant internal instructions (FIMs, GSMs, circulars) and external regulatory requirements Ensure alignment with HSBC group, WPB & Business line architectural frameworks Provide a conduit to ARIS/Process Modelling tooling technical maintenance and administrative support Business Architecture and Process Intelligence Collaborate with Business and Technology leadership to define future state architecture to ensure alignment with strategy Liaise with business and technology stakeholders across markets to document current state architecture information Identifying opportunities to enhance process and operational efficiencies through analysis of Business Architecture and Process Mapping data Support the business with data-driven insights on opportunities to explore business synergies and scalable growth across markets Feed opportunities to strategic programs & initiatives Evaluate existing models and physical databases for variances and discrepancies that can be eliminated Delivery of business process management capability based on business requirements Work with stakeholders to enhance business architecture and data governance Leadership & Teamwork Self-motivated, proactive and delivery focused. Promote effective communication across the Business and Process Architecture function so the 'team' understands how to come together to deliver success Set the standards by cultivating an operating environment that reflects the HSBC brand & values Lead by example - deal with others as one wants to be dealt with, exert discipline and focus in overcoming challenges, speak up about perceived issues rather than 'accepting the status quo', and promote the ethos of a winning team rather than a winning individual Major Challenges Need to be able to work with varying seniorities of individuals within the organization, from senior management to ensure alignment and support for the program, as well as project teams responsible for execution and delivery. Able to succinctly explain the benefits of Business Architecture, how architecture is organised, and explain the construct and use of the Casewise/ARIS tool to the business. Managing across a wide variety of differing core processes and technologies Be able to apply a process mindset across multiple departments and functions Requires significant collaboration and influencing skills.He/she must ensure that the global businesses /functions execute initiatives which are appropriate across business lines and fulfil regional business needs Requirements Qualifications: Ability to map, model and document end to end business processes [Essential] Experience of using tools to capture process maps and/ or other architectural blueprints Process mapping/ modelling tools (e.g. Visio/Aris/Casewise) [Essential] Ability to prioritise work within competing demands to successfully deliver services to agreed levels in a diverse and constantly changing technical and business environment [Essential] Logical and practical - ability to see the wood through the trees and act on it Strong relationship management capability - managing multiple personas across multiple businesses across multiple regions Understanding of business architecture frameworks and components [Preferred] Experience of using & administering Casewise/ARIS or similar Enterprise Architectural platforms [Preferred] Solid process analysis improvement & business optimisation skills and experience Excellent written and verbal communication skills to clearly and concisely present requirements in a manner appropriate to the audience. Knowledge of multiple investment banking products with an end to end understanding of the process (Preferred). You'll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.' 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