Product Manager

Woolworths Group

Sydney, NSW Surry Hills, NSW
Permanent
Full-time

14 days ago

As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.

Join a customer-obsessed technology business at the heart of Australia's largest retailer
Opportunity to work across the latest technology and methodology
Surry Hills (Sydney) based with flexible working arrangements

We are WooliesXAs a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths to our customers, powered by our team, technology and data. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform the way people live and shop. With an industry leading technology team, backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an awesome experience for our customers - no matter whether they choose to shop in-store, or online.What you'll doWooliesX is recognised for providing best in class customer service, powered by AI, that is convenient, frictionless and personalised resulting in high levels of customer satisfaction. Our Fulfilment Capability Tribe strives to create best in class eCommerce operations, delivering effortless experiences for our team and ensuring every order is fulfilled with complete satisfaction.We are looking for an experienced Product Manager who will be responsible for building solutions. Identify and implement world class fulfilment technology for improving fulfilment efficiency and team experience. You will help take our capabilities to the next level by building out the product strategy to ensure that we prioritise and partner effectively to deliver long-term sustainable value and ROI.Key focus areas

Define & drive the product strategy to help accelerate the eCom F24-26 business strategy
Establish and manage the Fulfilment Tech product roadmap
Ruthlessly prioritise initaitives, balancing trade-offs to produce the best outcome for the customer, product and business
Partner with others across the business including, Engineering, Operations & Design teams to deliver shared outcomes
Lead strategic initiatives that strike a balance between customer satisfaction, team effectiveness and business outcomes
Identify and explore commercial opportunities

What you'll bringAt WooliesX we have a very clear expectation of the value that our Product Managers can drive. The capabilities outlined below reflect how we expect a Product Manager to contribute this value in this role, and we offer an excellent peer learning environment to improve and exercise these skills.
Core skills:

Experience within fulfillment/logistics teams, order process/eCommerce operations/store network leveraging smart tech
Create an outcome driven, value based Product roadmap that has the support of the organisation, makes clear the product's direction, and connects to the organisational strategy and purpose.
Prioritises and explains trade-offs throughout the design and development of my product, reducing time to market and increasing return on investment.
Strong commercial acumen - Makes financially sound critical product decisions, understands financial trade offs that impact the profitability of the Tribe and uses this as an input to their decisions, defines and aligns business cases & revenue models for the product.
Exceptional stakeholder management - uses professional influence to consistently obtain the support of senior stakeholders across many areas of Woolworths, outside my immediate area. Build strong relationships across the business.
Amazing partnering skills with others, assuring roles are clear in undertaking efficiency projects across the Tribe that have an impact on the performance of the organisation, co-creates OKRs within my team and aligns across teams.
Excellent communication both written and verbal. Provide usable, influential and tailored recommendations that others understand because of the strong purpose and rationale behind the reasons, benefits, and tradeoffs in the approach.
Prior experience in fulfilment highly desirable

What you'll experienceOur Team Members are at the heart of everything we do and we're always looking for ways to support your career journey and reward great work:

A progressive and flexible 'work from anywhere' policy that gives you more control over your work, life and wellbeing
Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
As a leader in a crucial growth-focused role you will have regular exposure to our most senior business leaders in WooliesX and the broader Woolworths group and accumulate valuable experience to grow your career in surprising ways
A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
A progressive and competitive leave policy that gives you more space for what matters to you

Endless possibilities with Woolworths GroupWe're a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - 'to create better experiences together for a better tomorrow.'Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.Everyone belongs at Woolworths GroupDiversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.You can learn more about working with us on or via . #LI #work180.Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

Woolworths Group

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