Housekeeping Administrator - InterContinental® Dubai Festival City
- Dubai
- Permanent
- Full-time
- Prepare all Housekeeping correspondence, reports, memos, procedures, and purchase requests
- Keep up to date housekeeping files and maintain an effective and efficient filing system
- Control office supplies and be responsible for the inventories
- Keep up-to-date and accurate records of all housekeeping employees' annual leave, public holidays, medical leave, and attendance records
- Update staff attendance and manage the payroll
- Keep up-to-date and accurate records of outsourced staff's attendance and liaise with vendors monthly invoice
- Keep track of all ongoing projects and inventories, provide reports to Head of Housekeeping
- Keep track of all outsourced service contractors, ensure the service is delivered as scheduled and invoices are posted on time
- Raise purchase requests according to the stock level and ensure that stock is delivered on time
- Communicate effectively with all levels of staff
- Ensure that all messages are accurately taken and relayed correctly and promptly
- Promote a friendly and conducive working relationship within the department and with other departments
- Liaise with vendors on appointments for the Head of Housekeeping whenever necessary
- Prepare reports and provide necessary data for the Head of Housekeeping
- Have a good knowledge of housekeeping operations and the Hotel's facilities and activities
- Comply with Hotel rules, regulations, policies, procedures, and grooming standards
- Take minutes of housekeeping meetings and any other meetings as assigned
- Maintains knowledge of special programs and events in the hotel to recognize and respond to guests needs
- Work effectively with customers and colleagues from different viewpoints, cultures, and countries
- Work to understand and consider the global nature of the business
- Good level of spoken/written English
- Flexibility in shifts & tasks
- Cares for the employees
- Attention to details
- Knowledge about budget (PNL)
- Good Knowledge of MS Office Applications
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