Order Processor - Temporary
Siamo Group
- Solihull, West Midlands
- £12.50 per hour
- Temporary
- Full-time
- Order Processing: Accurately process orders and verify the accuracy of customers orders, demonstrating a high level of attention to detail.
- Part Exchange Management: Coordinate and organise part exchanges using supplier portals and Excel, ensuring all data is up-to-date.
- Customer Service: Answer telephone calls and handle customer queries with professionalism and efficiency, leveraging strong customer service skills and experience.
- Customer Follow-Up: Conduct courtesy calls to customers to confirm receipt of their orders and address any concerns, providing exceptional customer service.
- Proven experience in data management, order processing, and customer service.
- Proficiency in using Excel and supplier portals for data coordination.
- Strong attention to detail and commitment to data accuracy.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a remote setting.
- Familiarity with relevant regulations and best practices in data management.