Supplier Quality Engineer
Nilfisk
- Fort Pierce, FL
- Permanent
- Full-time
- Create and maintain and continuously improve IQC process, work instructions (ICI), test procedures and support development of SOPs,
- Write product test procedures, work instructions, as required, and keep them maintained,
- Carry out internal product or process audits, (ISO, LPA), support regional internal audit program,
- Contribute to develop and maintain PFMEA/Control Plan for IQC elements,
- Promote the use of continuous improvement techniques such as Six Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis (MSA) as applicable.
- Participate in cross-functional teams in the development of new products (NPI, NPD/NSD) or changes related to current products in meeting customer requirements,
- Participate in New Product/Sourcing projects to ensure key characteristics on purchased parts or products are defined and communicated to the supplier,
- Identify and communicate purchased parts or products with historical quality issues to prevent propagation into new products,
- Ensure Incoming Control Instructions (ICI) are developed for new parts,
- Ensure First Article inspections and the evaluation are made in line with project (Sourcing, NPD/NSD) expectations.
- Handling Customer Claims (TFR) that believed caused by purchased parts, drive resolution of the problem with supplier through SCAR process, verify actions at supplier as required,
- Providing feedback on customer claims to operation workforces,
- Support the development and implementation of the IQC process to define, manage and improve vendor quality at the site level,
- Ensure measures and goals for purchased part or product quality in line with global/regional guideline and communicate them regularly to Suppliers and Supplier Quality Development Team to drive continuous improvement,
- Responsible for the current DMT/SCAR process and coordinating with Supplier Quality Development Team and suppliers to establish corrective action and minimize QA inventory.
- Drive the implementation of a part certification process (First Article, PPAP) at the site level to reduce internal inspection costs and manage time.
- Provide early warning reports on new purchased part or product issues,
- Representative to ensure awareness to known purchased part or product quality issues.
- Ensure ECO implementation is in accordance with First Article (FA), PPAP or part certification process.
- Visit supplier, conduct supplier audits,
- Support alignment between supplier capability and design requirements,
- Support timely troubleshooting on purchased part or product quality.
- Perform or lead root cause analysis on purchased part quality issues and work issue through permanent solution phase of corrective action process. Generate CA document (SCAR – 8D) on purchased part or product quality issues. Communicate and instruct suppliers on the use of a corrective action process (SCAR) and quality tools & techniques. Ensure timely closure of SCAR in line with Nilfisk requirements.
- Ensure data capture and reporting systems for KPIs (IQC: DPPM, COQ: cost of vendor non-conforming part) are used to allow the management of purchased part quality,
- Prepare and maintain KPI reports, monitor performance on regular basis,
- Manage vendor non-conforming material, through MRB (Material Review Board) process, Quarantine area, including claim, cost recovery, scrap and disposition tasks,
- Establish sorting, rework activities in case of necessity, coordinate the execution,
- Take active part of continuous improvement activities, (e.g.: KAIZEN).
- Ensure that FA and IQC inspection plans are in place and kept maintained
- Coordinate FA process of inhouse metal parts
- Address non-conformities of FA with dispensation (Deviation Approval) with stakeholders, manufacturing, R&D
- Roll-out and vendor related issues, SCAR process
- Work on field return related issues, support customer claim (TFR) process implementation and problem resolution,
- Ensure quality measures and monitoring system in place, gaps vs KPI goals addressed,
- Support ECO process and rev change implementation
- Support QMS improvement and maintenance
- Ensure supplier capabilities to align with design requirements