Aftersales Manager
Marshall Motor Group
- Bolton, Greater Manchester
- Permanent
- Full-time
- Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced
- Drive a high performance culture, ensuring performance is rewarded and underperformance is managed
- Oversee the service, parts, and used car sales divisions, managing stock control and assets
- Set financial and growth objectives for each department, and plan accordingly to ensure profit and product targets are met
- Accurately report on dealership reporting, in line with group reporting frameworks
- Develop and roll out a dealership marketing and publicity strategy to support objectives
- Support the dealership to consistently achieve high levels of customer satisfaction
- Ensure dealership activities are conducted in line with Marshall Motor Group, manufacturer and regulatory requirements
- Strong leadership skills with the ability to lead and motivate a large and diverse team
- A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders
- Strong analytical and problem solving skills, with the ability to foresee potential barriers
- A commitment to the Marshall Values of People, Customers, Integrity and Innovation