Internal Sales Representative

• Martic.
• 3-5 years of proven internal sales experience in the engineering, mining, or agricultural field.
• Experience selling outside of South Africa.
• Excellent communication skills, ability to collaborate with cross-functional teams, and a proactive problem-solving attitude.
• French knowledge is an advantage.

• Develop and maintain relationships with existing customers.
• Identify and qualify new sales opportunities.
• Generate leads through cold calling, e-mail campaigns, and other methods.
• Follow up on leads and inquiries.
• Handle inquiries from both internal and external customers, ensuring prompt resolution and maximum benefit to the company.
• Achieve monthly sales targets and proactively contribute to sales growth initiatives.
• Respond to customer sales inquiries promptly, preparing and submitting quotations within specified timelines.
• Provide exceptional service to telephone and online/e-mail sales clients, addressing their needs with professionalism and efficiency.
• Track and update customer information in the CRM database.
• Monitor customer accounts and identify upsell opportunities.
• Collaborate with the sales team to ensure customer satisfaction.
• Maintain knowledge of products and services to answer customer questions.
• Assist the sales team with sales administrative duties such as compiling quotations, processing customer orders, ensuring that payment terms are met, and organising and monitoring product deliveries.
• Assist the sales team with arranging appointments with prospective customers, for product demonstrations and presentation of the business services and products.
• Assist the sales and projects teams in the tender process with administrative duties such as research, cost estimates, etc., as, and when needed.
• Manage financial reporting tasks, including processing quotes, creating invoices, and generating purchase orders.
• Assist the sales team with inquiries and support their activities as needed.
• Update internal price lists to ensure accuracy and alignment with company standards.
• Always keep the customer database up to date.

Green Marble Recruitment Consultants