Internship-Network Operating Center

SES S.A.

București
Pregătire
Full-time

Acum 21 de zile

CONTEXTThis is an exciting opportunity to become part of the Networks Bucharest team within the SES Customer Operations department, in a fast-paced, growing organization within a dynamic industry. You will contribute to effectively managing and operating various supplier platforms and terminals deployed across the SES global environment and to monitoring and managing all network components in the provision of SES services.YOUR RESPONSIBILITIES

Work together with the Networks team in order to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements (SLA)
Provide support to follow up and assure communication between programs/project stakeholders
Support on documenting, escalating, and reporting all events in a timely and technically appropriate manner.
Assist in gathering, organizing, and analyzing large amounts of data with speed and accuracy to effectively resolve issues and ensure high level of customer satisfaction
Liaison point into technology IP infrastructure, platform and IT for escalations/improvements (depending on the different domains of the end 2 end service)

YOUR PROFILE

Current student in Telecommunications, Information Technology or a relevant area
Ability to multitask by managing, tracking, and resolving multiple issues simultaneously
Excellent teamwork and cross-functional cooperation
Effective time management skills, takes initiative in the absence of direction and exercises independent judgment without constant supervision
Excellent written, verbal and electronic communications skills necessary to manage the high volume of telephone calls and email involving highly technical issues
Fluency in spoken and written English with additional languages considered an asset

WHAT'S IN IT FOR YOU

Flexible working policy
Valuable, meaningful cross functional industry hands-on experience
A paid internship
A range of wellness activities and employee assistance programmes (varies by location)
An employer that values all aspects of Diversity and respects every individual's story

GOOD TO KNOWSES is an Equal Opportunity employer, committed to workplace diversity & inclusion. We do not discriminate on the basis on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or other characteristic protected by local, state, or federal law.

SES S.A.

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