
Senior Hindsighting Manager
- Mumbai, Maharashtra
- Permanent
- Full-time
- Design and implement Hindsight framework for all Retail Products (PL, BL, Mortgage, UC, CV, EH, KCC, etc.).
- Conduct detailed review of accounts and ensure cases are approved basis Credit Policy & Process.
- Evaluate and assessing compliance to regulators such as RBI and adherence to the internal policies laid down by the bank.
- Identify the gaps in the process & highlights to the senior management.
- Publish Hindsight reports / dashboards / scores periodically.
- Collaborate with Risk, Operation& Policy team for any change in the process/policy.
- Capture and share best- practice knowledge amongst the team
- Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.
- Leverage in-house synergies through collaboration with internal stakeholders.
- Attract and retain best-in-class talent for key roles in their reporting structure.