Model N Analyst
Deloitte
- San Jose, CA
- $109,000-145,000 per year
- Permanent
- Full-time
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
- Solving business problems in an analytical way
- Documenting processes, including error reports and changes to field history tables
- Providing training and support to clients on how to use Model N products and services
- Knowledge of revenue management, pricing, or contract management concepts and best practices is a plus
- Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
- 5+ years of experience as a Model N Analyst
- Knowledge of Model N modules based on OOB configurations
- Extensive experience in the administration and maintenance of a CRM system
- Ability to read Java code to troubleshoot and trace issues
- Excellent problem-solving and debugging skills
- Effective communication and teamwork abilities
- Ability to work with importer and methods of Model N
- coming from a semiconductor background will be a plus.
- Knowledge of Rosettanet is a plus
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- This position requires to one to work at the client site, located in San Jose, CA. One must live near and be able to commute or be willing to relocate to San Jose.
- Analytical/ Decision Making Responsibilities
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Excellent Written and Communication Skills
- Ability to deliver technical demonstrations