Customer Service Advisor

  • Wellingborough, Northamptonshire
  • Temporary
  • Full-time
  • 19 days ago
Job DescriptionCustomer Service AdvisorNorthampton (NN5)Monday - Friday |0800am - 1700hrs - 1 weekend day every other weekend ( days back in the week given when a weekend is required )Hourly rate - £11.44Temporary- Permanent (after 12 successful weeks)We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you.Duties
  • Inbound customer calls relating to queries around the delivery of their goods
  • Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location
  • Booking in deliveries with customers
  • Writing emails to customers
  • Updating and maintaining the database with address details, or updates on the query
The Candidate
  • Exceptional customer service skills
  • Exceptional communication skills both written and verbal
  • MS Office - Word and Email
  • Happy to be on the phone
If you are interested in this Customer Service Advisor role, please apply now!

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