Reinsurance Claims Technician
Lawes Consulting Group
- London
- £50,000 per year
- Permanent
- Full-time
- Supervising and finalising the production of new claims files, ensuring they adhere to established standards.
- Upon receiving claim notifications, assessing risk, reviewing details alongside coverage/wording provided, acknowledging receipt to clients/intermediaries, and promptly and accurately preparing claims files, maintaining both in-house and external computerised claims records.
- Evaluating and anticipating potential issues/queries regarding claims, determining necessary actions.
- Reviewing received claims and offering feedback to placing brokers/management as needed to mitigate future issues.
- Alerting management to any potential issues before presenting to underwriters.
- Generating claims information and presenting to reinsurers, using written or networked formats like CLASS or LORS, and addressing any resulting instructions, queries, or inquiries.
- Monitoring reinsurers’ agreements and payments, ensuring timely disbursement to appropriate beneficiaries.
- Maintaining effective communication with accounting colleagues regarding fund collection/payment, addressing queries, and subsequently clearing accounting entries.
- Identifying potential errors and omissions in arising situations.
- Promptly reporting any claims difficulties to management.
- Notifying clients/principles of relevant insurer instructions.
- Resolving problems efficiently and promptly, leveraging broad experience.
- Cultivating meaningful relationships with clients, experts, and insurers, consistently demonstrating prompt, friendly, and professional conduct.
- Managing claims filing.
- Monitoring workload and providing appropriate reports to management.
- Crafting accurate and high-quality correspondence, filtering information to ensure relevance to the recipient.
- Providing regular updates to the Claims Manager on the status of claims portfolios, current conditions in the market, and their potential implications.
- Attending internal/client meetings as required.
- Ensuring compliance with FCA Guidelines and Group rules and procedures, including maintaining meticulous records.
- Continuously nurturing and fostering relationships with peers and colleagues within the Division and throughout the Group.
- Persistently cultivating and overseeing relationships with underwriters, adjusters, attorneys, clients, and industry peers.
- Engaging actively in routine team discussions and updates.
- Adequate comprehension of fundamental insurance concepts to execute Principal Tasks effectively.
- Solid familiarity with Underwriters, markets, including their practices, documentation, and customs.
- Proficient understanding of reinsurance class and other pertinent insurance and regulatory procedures.