Facilities Manager
Jones Lang LaSalle
- Bertrange, Luxembourg
- Contrat
- Temps-plein
- Communication with Site Leadership team (Country Manager, HR, Finance Legal, IT etc.).
- Preparation and distribution of Quarterly / Annual Business Review (QBR / ABR) information to client’s satisfaction.
- Procurement of goods and services for client’s buildings utilizing Jones Lang LaSalle sourcing teams.
- Hold regular meetings with Landlord, ensuring that terms of lease are being provided to client- e.g. external maintenance, central plant management.
- Space evaluation and planning, updating of floor plans using clients architect partners
- Responsibility for meeting KPI’s and SLA’s defined within the contract.
- Project Management during built-out phases, liaising with architects/landlords, organizing work schedules, etc.
- Coach and guide all project teams (sub-contractors, maintenance engineers and commissioning engineers) throughout full project lifecycles
- Site Inspections (with other members of Facility Team):
- Daily cleaning
- Heating, ventilation, air conditioning
- Landscaping (when present)
- Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues.
- Establish and operate the information systems necessary for effective scheduling and recording of contract work.
- Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system (Oracle), preparing and updating forecasts.
- Oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations etc.).
- Negotiate, renegotiate and maintain contracts with vendors.
- Planning and budgeting of internal fit out works and technical installations.
- Purchasing of furniture, organization of internal departmental office/space moves.
- Manage a team of receptionists, Facilities Coordinator, an Assistant Facilities Manager, Building Operations Engineer, including allocating resource, delegating workload, ensuring adherence to best practices etc. (roles not present on every site).
- General administration of department, (holidays, training, performance reviews etc.).
- Updating and maintaining official safety documents, liaise with government authorities.
- Organization of fire evacuation and first aid training for employees.
- Point of Contact for security/alarm responding
- Deputise / provide cover for the Assistant Facilities Manager / Building Operations Engineer when appropriate.
- All additional duties commensurate to the level of the role
- Ideally 6 years + experience in Facilities Management role within a large commercial organization.
- Experience of owning facilities contracts and supplier/ contractor management.
- Experience with EU Facility legislation, and governing bodies.
- Quality Assurance knowledge and experience desirable.
- Fluency in local language and English essential.
- Customer focused
- Assertive
- Possess cultural awareness and sensitivity
- Decision making / complex problem solving:
- Proactively gathers information from appropriate sources
- Probes/considers all of the facts
- Considers other perspectives
- Refers to long term plans and goals, draws sound inferences
- Prioritizes key factors
- Acts decisively, promptly and confidently
- Able to operate with limited guidance
- Excellent verbal & written communication
- Strong communication skills, leadership, teamwork, analysis, judgment and customer focus.
- Planning and organising:
- Able to evaluate priorities and re-juggle as appropriate
- Able to resolve conflict and communicate intentions clearly
- Deliver on time and with high quality results
- A self-starter who possesses intellectual curiosity.
- A proven team player at ease with sleeves rolled up approach.
- Spreadsheets and word processing
- High level of IT literacy
I want to work for JLL.