Canada - Field Services Technician - Power - Mississauga
Vertiv
- Mississauga, ON
- Permanent
- Full-time
- State of the art training facility
- Career progression with multiple career path opportunities
- Excellent benefits including: Company vehicle, smartphone, laptop, 401k & Generous PTO/Vacation Plan, Medical, Vision & Dental & more.
- 4.4 Billion Dollar Global Industry Leader
- Strong Internal Infrastructure; 24-hour Customer, Technical and Factory Support
- Company-wide commitment to promoting a strong work/life balance
- Military and Veteran focused organization
- Srong Safety Program
- Render technical on-site and phone assistance to customers
- Perform general and preventive maintenance on Uninterruptible Power Supply systems
- Respond to emergency calls at customer's request
- Strive to provide all customers a 'first time fix' for their equipment
- Provide accurate and timely communication to internal and external customers
- Keep current on Safety Field Change Notices and Service Tips
- Provide accurate and timely reporting of time cards, expense reports, etc.
- ASEET, or progress towards - preferred
- Four to Six years military experience in a related field
- Equivalent industry experience
- Interpersonal Skills
- Professional
- Reliable
- Team Player
- Familiarity with electrical / electronic test equipment and fundamentals
- Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions
- Elementary fix/repair techniques based on directed supervision
- Capable of completing tasks and return unit to full operating conditions based upon directed supervision
- Ability to summarize and report all work related tasks performed
- Communication skills
- Customer service skills
- Troubleshooting skills
- Safety procedures
- Organizational and planning skills
- Computer skills
- Mechanical aptitude
- Travel is required
- Variable schedules (weekends, evenings, and holidays)
- Valid driver's license
- Acting Like an Owner
- Assuming Positive intent in all employee interactions
- Being passionate about your work
- Challenging yourself in personal development
- Being tireless in exceeding customer expectations
- Assisting others to be successful as a team
- Owning our own mistakes quickly
- Talking with people and NOT about them
- Creating a culture where people can be their best
- Be self-aware and learn
- Embrace the customer experience
- Think and act broadly
- Drive change and innovation
- Leverage diversity for organization effectiveness
- Foster collaborative relationships
- Take intelligent risks