Commercial Services Officer

TribePost

  • London
  • £19,602 per year
  • Permanent
  • Part-time
  • 6 days ago
Kingston upon Thames KT1 2EE, UK£19,602.00 per annum + BenefitsPart TimeAdvertised on: 26/03/2025Kingston university Service Company are recruiting for a Commercial Services OfficerCommercial Services OfficerLocation: Kingston University, London
Salary: £19,602.00 per annum + Benefits
Contract: Part-time, 22.5 hours per week – 3 days per week (flexible).About the Role:KUSCO is seeking a proactive and customer-focused Commercial Services Officer to help drive income through events, conferences, and hospitality services. You’ll play a key role in organizing and delivering exceptional experiences for internal and external clients-from meetings and conferences to weddings and private events.Key Responsibilities:
  • Event Coordination: Plan, organize, and oversee events, ensuring all logistics run smoothly.
  • Client Liaison: Work closely with clients to understand their needs, ensuring high satisfaction.
  • Contract Management: Support the management of service provider contracts, including bus contractors and fleet maintenance.
  • Administration: To maintain the administration function of the Conference Office to ensure it is always up to date.
  • Financial & Performance Reporting: Assist in compiling monthly performance reports and monitoring budgets.
  • Marketing & New Business Development: Help promote and sell Kingston University’s facilities, identifying new revenue opportunities.
  • Sustainability: Play an active role in sustainability initiatives.
Please note, this is not an exhaustive list. You can request a full copy of the job description after you have submitted your CV.What we need from you:
  • Financial reporting experience – good standard of numeracy.
  • Ability to work with little supervision
  • Ability to work on their own initiative and be assertive with clients where required – terms & conditions, intake, credit control situations
  • To deal with Clients at all levels, able to be assertive with clients where required – terms & Conditions, intake, credit control situations
  • Multicultural Appreciation
  • Have strong IT skills i.e. Microsoft Office Skills and excel in particular
  • Strong written communication skills, Administrative and Customer Care Skills and experience
  • Ability to work under pressure
  • A good demonstrative level of report writing and performance reporting skills.
  • Ability to respond to changes and adapt working practices to suit client requirements
  • Previous experience of working co-operatively with others in a team
  • A very high standard of spoken and written English
  • The ability to strike a balance between competing work demands and priorities
  • The ability to come up with creative new ideas and ways of seeing and doing things
  • Ability to travel between the various campuses and sites.
Why Join Us?You’ll be part of a dynamic team in a fast-paced environment, with opportunities to contribute to the growth of KUSCO while supporting Kingston University’s mission.If you feel you have the skills and experience to be successful in this role then apply today!

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