Account Supervisor, Purpose
Ketchum
- New York City, NY
- $85,000-98,000 per year
- Permanent
- Full-time
- Perform a wide range of duties, including development of client programs, strategic planning, staff development and financial management. Serve as key liaison among client, account team and agency management
- Manage day-to-day account needs
- Be client-facing, continually fostering client-agency relationship to build trust and become a valuable resource to clients
- Provide strategic guidance to clients on an ongoing basis; anticipate and address clients' needs
- Troubleshoot clients' problems as they arise; seek senior management input whenever appropriate
- Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities
- Assist account team(s) in working effectively and in the best interest of client(s)
- Demonstrate proficiency in writing and editing materials including client press releases, byline articles, correspondence and plans
- Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others
- Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders
- Access agency's network of resources to deliver greatest value to clients
- Work with account team(s) to build incremental business
- Participate in new business programming and presentations
- Stay on top of trends in the industry; bring them to the attention of clients and associates, as appropriate
- Five plus years of agency and/or in house public relations experience, ideally with some purpose background, whether professional or personal
- Demonstrated track record in building strong client relationships and delivering programs that exceeded anticipated results
- Proven track record in growing business
- Broad-based exposure to all skill areas, including proposal planning, writing and presentations, media relations, and consultative selling