Cafe Supervisor
MorePeople
- St Albans
- £28,000-32,000 per year
- Permanent
- Full-time
- Ensure a high standard of food quality and customer service, with a strong understanding of the menu and allergens.
- Supervise and coach full-time and part-time hospitality team members, providing daily instruction, training, and performance reviews.
- Maintain excellent communication between back-of-house and front-of-house operations.
- Respond to customer needs and feedback positively, ensuring exceptional customer experiences.
- Assist in staff training and development plans, focusing on maintaining food and service standards.
- Manage stock control, food orders, and supplier relationships to ensure cost-effective operations.
- Maintain cleanliness and hygiene standards throughout the catering facilities.
- Enforce health, safety, and hygiene regulations, meeting with officials when required.
- Collaborate with the management team and external stakeholders to uphold our reputation for service and quality.