Assistant Manager - Faculty Office

Taylor's Education Group

Malaysia
Permanent
Full-time

11 days ago

JOB PURPOSEThe Assistant Manager provides assistance to the Manager of Faculty Office in supporting the management for effective administration of the Faculty Office's operations and academic support management in accordance with the governance structure of the College. He/She also supports in providing relevant advisory support on the implementation and change management plans for approved University-wide projects, strategies, initiatives and organizational development.The Assistant Manager will assist the Manager of Faculty Office to provide high quality faculty strategic support related services for the faculty's leadership team and academic staff members in the areas such as business plan and budgeting cycle, partnerships/collaboration, accreditation, programme review, financial and resources monitoring and planning related matters etc. He/She also helps to oversee and assist the day to day administration activities in relation to faculty/school meetings, events organization, internal/external audit, external stakeholders, school website and so on.The Assistant Manager will assist the Manager to work together with the Heads of Schools, Heads of Department, Programme Directors, Module Leaders and other Heads of Administrative Departments in the implementation of an effective and efficient administrative and academic support functions.He/She assists in supporting the development and delivery of the Faculty plan, and co-ordinates cross-Schools initiatives and activities.MAIN AREAS OF RESPONSIBILITIES

To assist in providing overall leadership and direction of the effectiveness of the department.
To assist in accomplishing objectives by coaching, assigning, scheduling, communicating expectations, planning, monitoring, appraising job contributions and adhering to policies and procedures.
To assist in overseeing and managing the Faculty Office in alignment with Taylor's priorities, in ensuring proper governance of the faculty and compliance with University policies and procedures

Ensuring and maintaining close working relationship with the Campus Director, Heads of Schools, Faculty Office Managers and other Heads of Administrative Departments, in ensuring implementation of an effective administrative and academic support functions.

To administer all aspects of the job functions which includes:

Providing advice and support to the team in administrative related matters
Ensuring job assignments are completed correctly and promptly
Working with team members to resolve related issues
Ensuring quality services to customers
To assist and prepare documentation for MQA and professional body accreditation (especially in certification process), dual award partners and related regulatory body, if applicable.
To help in collating data and information for the development of annual business plan.
To assist in monitoring the school's budget.
Responsible for the secretariat role for the faculty such as SPC, Disciplinary Committee and Dual Award partnership.
To assist in managing the coordination of workload planning for all relevant modules including those modules being offered across faculties in each semester.
To assist in the managing of different duties of graduation /award ceremonies as applicable.

To assist in updating and administering the TES on a semester basis.

To assist activities related to the curricula updates on CURATE.
Preparation of timely and accurate reports and statistic.
Students appeal Investigation and documentation.

OTHER ADMINISTRATIVE SUPPORT

Engage in cooperative efforts to carry out the approved projects as and when assigned.
Represent the department in various meetings and provide constructive feedback and advice to resolve issues when needed.
Ensure up-to-date and accurate information on faculty/schools published on Taylor's website
Any other responsibilities that may be required from time to time as directed by Superior.

J JOB SPECIFICATIONSMINIMUM ACADEMIC / PROFESSIONAL QUALIFICATIONBachelor Degree in any fieldRELATED EXPERIENCEAt least 4 years of working experience, preferably in an educational institutionCOMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES) * Ability to interpret, apply and explain policies, procedures, rules and regulations

Ability to work on own initiatives and operate to tight schedules and deadlines
Ability to create/generate new ideas
Ability to prepare reports and draft routine correspondence
Possess good interpersonal skills with ability to communicate and maintain effective working relationships with students and staff.
Planning, organizing and coordination skills
Problem solving skills
Leadership skills
Interpersonal and communication skills
Good written and oral language proficiency
Pro-active and results oriented

COMPETENCIES (BEHAVIOURAL)1. Attention to details
2. Dedicated and trustworthy
3. Resourceful
4. Good team player
5. Diligent and self-motivated
6. Strong sense of responsibility
7. Works with integrity
8. Upholds organizational values
9. Pro-active and results oriented with a drive to succeed and achieve goals

Taylor's Education Group

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