Sr. Engagement Manager
Bishop Fox
- Ciudad de México
- Permanente
- Tiempo completo
- Delivering concurrent projects on time, within scope, and on budget
- Executing project plans, proactively identifying and managing risks, resolving issues, and driving projects to successful completion
- Building relationships with clients as measured by Net Promoter Score, ad hoc feedback, and successive contracts
- When it is safe to resume work travel, attending and providing leadership during client onsite meetings, such as kickoff meetings or executive out briefs
- Estimating scope on sub-projects or work for repeat clients, submitting estimates to the Sales team as appropriate
- Conducting root cause analysis on troubled projects and proposing solutions back to relevant teams, such as Sales, Resource Management Office, and Delivery
- Conducting training and creating documentation for the PMO on new processes, best practices, or methodologies
- At least three years of project management experience with IT related projects, with a preference for five years of experience or more.
- A bachelor's degree is strongly preferred
- A PMP or Prince2 certification is nice to have, but not required
- Ability to navigate difficult client situations with expert negotiation skills and a client-service mentality
- Experience working in a matrixed organization
- Strong understanding of the terminology and guidelines set forth in the Project Management Body of Knowledge (PMBOK)
- Well-versed in the Microsoft Office Suite, particularly experienced with Excel
- Experience using Workfront or similar project management software and JIRA for workflow management
- Knowledge in one or more of the following IT areas: networks, application development, or mobile application development is preferred
- Cybersecurity knowledge is desired but not required