UX Writer
Acoustic
- Gdańsk, pomorskie
- Stała
- Pełny etat
- Partnering with UX Designers, UX Researchers, Product Managers, and other key business stakeholders to create digital content.
- Shaping the product experience by creating useful, meaningful text that helps users complete very specific tasks across all digital touchpoints.
- Translating a strong understanding of user needs and user experience design into well-written help center articles, release notes, online integration guides, API and SDK content, and guided tours.
- Participating in research to develop empathy for your audience, as well as develop an analytics strategy to measure content effectiveness.
- Using data and research on an ongoing basis to understand user behavior.
- Ensure that content is consistent with Acoustic voice, style, and guidelines.
- Bachelor’s degree in English, communications, or related field.
- 3+ years' experience with online writing and publishing, including blogs, articles, newsletters, and/or wikis.
- Knowledge of CMS, HTML, CSS, and markdown is a plus, but not required.
- Strong problem-solving aptitude, business acumen, and a natural curiosity for how user experiences come together.
- Strong interpersonal, communication, and presentation skills.
- Creativity, resourcefulness, flexibility, and motivation.
- Ability to understand the needs associated with a project and the target audience.
- Willingness to meet deadlines.
- a role in which you directly impact our product and understand the big picture around it.
- a flat structure where you have the opportunity to collaborate with a wide range of roles and career opportunities.
- we are working with cutting-edge technology: AWS, Saas, Cloud, micro-services, modern UIs, continuous integration, and deployment.
- flexible hybrid work from our office in Gdansk Oliwa (with parking spaces available to everyone) and flexible working time.
- a choice of a MacBook Pro or a Windows PC.
- private medical insurance including dental care.
- life insurance.
- meal allowance.
- Multisport card.