Let us welcome you home to The Hamlets in Duncan, BCOptima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.Our Vision: For every person to feel at home.This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours.As the Community Leasing Coordinator, you are responsible for building meaningful relationships with seniors in the community, while respecting their dignity towards decision making and navigating relationships with their families.ResponsibilitiesConnect with prospective seniors through engaging senior centres, clubs, health and wellness centres, business associations, and direct marketing efforts in the communitySupport qualifying seniors to determine if our community is the best fit for themInvite qualifying seniors and their families for scheduled tours conducted while respectfully ensuring safety, security and ensuring infectious controls are metRegularly stay in touch with prospective residents leveraging state of the art seniors CRM platform, SherpaManage lead sources via telephone, walk-ins, email, social media, and home visitsSupport the General Manager with preparation of lease documentation prior to move-inAssist with coordination of pre-arrival and welcome packageAccountable for regular resident follow ups, post move in leveraging Optima’s proprietary Live with Us PlatformSupport ongoing resident engagementAccurately track and maintain data on incentives, referrals, refunds, advertising, promotions, outreach events, and resident storiesLiaise with marketingProvide leasing and marketing reports as requiredOther duties as assigned to support operational requirementsQualifications and ExperienceMinimum of 2 years residential leasing experienceExperience in an aging adult setting is preferredValid provincial driver's license requiredCompletion of CPR and First Aid is an assetExceptional interpersonal skills with peers, residents, visitors and operational partnersSuperior organizational skills with the ability to handle multi-resident requestsStrong sense of ethics and the ability to handle sensitive information with tact and discretionSuperior oral and written communication skillsDemonstrate the ability to prioritize and problem solveAbility to work flexible hours (evenings and weekends)Strong computer literacy including effective working skills with Microsoft 360, Sherpa, Yardi, and OneDayConditions of EmploymentClear Vulnerable Sector CheckCOVID-19 vaccination proof. This requirement may be waived if you have received an exemption through the provincial government.#IDYAPowered by JazzHR
