Field Service Technician United States Full-Time
Provisur Technologies
- USA
- Permanent
- Full-time
- Travel to customer facilities to complete service assignments such as equipment installations and commissioning, customer training, and preventative maintenance service tasks.
- Assist and support customers with troubleshooting and promote a strong information exchange dialog via email, phone, or in-person visits
- Complete customer service trip reports and related documentation. Plan and coordinate schedule and travel arrangements.
- Suffer from boredom - you're always doing and learning new things, with a variety of coworkers and customers around the world
- Max out - you'll step into the same role where many of our leadership team members started, you'll see plenty of advancement opportunities and chances to earn overtime
- A tinkerer who loves to uncover how things work and resolve technical issues
- A skilled customer service provider with excellent communication skills
- A tech-savvy do-er with a good understanding of basic mechanical and/or electrical configurations
- A lifelong learner with a passion for advancing your career and seeing beyond your own backyard (with the flexibility to travel domestically and/or internationally at about 50%)
- Two years of work experience in a related role (mechanics, welders, electricians, etc)
- Ability to read electrical schematics and mechanical drawings
- High School diploma or related experience
- Flexibility to work a variable schedule, including evening and weekend shifts
- Passion for technology with the desire to learn and advance in a technical environment
- An analytical mind with the ability to investigate, understand, and explain technical concepts to technical and non-technical individuals
- Environment where we promote from within, cross-train and provide ongoing skill development
- Robust benefits package including great health insurance, holiday pay, employee referral bonuses, and even pet insurance!
- Retirement savings (401k) opportunities
- A remote work policy and ample paid time off (PTO)
- Continuing education assistance
- A company dedicated to the local community that gives back through charitable contributions