General Manager - Northern Illinois University
Sodexo
- DeKalb, IL
- $60,000-70,000 per year
- Permanent
- Full-time
- Oversees the procurement, production, preparation, service and sale of food and refreshments for all outlets within assigned units.
- Communicates and promotes Sodexo Live!'s culture and values; Provides hands-on leadership and direction department heads and staff.
- Ensures compliance with company standards, client specifications, contractual obligations, and other legal and regulatory compliance requirements.
- Manages the financial performance of the venue through effective control of expenses and through the development, analysis and implementation of budgets, sales plans and forecasts.
- Participates in the recruitment, selection and training processes as needed for assigned unit.
- Identifies and responds to client and customer feedback and assists in escalated situations as necessary.
- Bachelor's degree and/or appropriate combination of education and experience to support on-the-job effectiveness.
- A minimum of 5 years of previous senior leadership experience within a diverse, contract-managed food and beverage environment, to include successful management of a large staff and focus on exceptional client and customer service.
- Demonstrated financial acumen with significant past P&L responsibility.
- Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements.
- Technologically savvy, with high proficiency in all Microsoft Office programs.
- Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
- Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
- Self starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
- Ability to communicate effectively both orally and in writing.
- Initiative in identifying and resolving problems timely and effectively.
- Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.