Global Employee Engagement Manager
Arcadis
- Makati City, Metro Manila
- Permanent
- Full-time
- Maintain and improve the employee engagement program to ensure it aligns with Arcadis People Strategy, on an annual basis.
- Influence program design and structure to meet the needs of diverse employee populations across different regions e.g. by working with stakeholders on questions, reporting etc.
- Collaborate with local People team members and key stakeholders to ensure consistency and standardization of the program e.g. consistency in reporting, and action planning.
- Support continuous improvement initiatives, to enhance the experience for all users in all phases of survey execution (survey design, data upload, survey management, reporting, action planning).
- Responsible for the smooth operation of an employee engagement survey delivered to 36,000 employees on a quartely basis.
- Work closely with project manager, ensuring project milestones are documented and completed on time and to a high quality.
- Collaborate with Change team member to develop and deliver engaging materials, presentations, and resources to facilitate utilization of the platform.
- Prepare platform for quarterly survey – ensure questions are translated, correct functionality enabled, data correct
- Oversee shared service team in the quarterly data upload process (typically 3 weeks before survey launch).
- Work with business SMEs to facilitate execution of additional insights via the Diversity Representation questions and Well-being questions.
- Be the functional expert in administrating Workday Peakon platform by having a sound understanding of the product features and functionality.
- Troubleshoot with users, escalating cases via Workday Resource Centre
- Attend Peakon quarterly account management calls, and have an understanding of new product features and analyse impacts for deployment of these features.
- Prepare reporting templates and work with the People Analytics team to produce quarterly employee engagement reports for the business.
- Analyse engagement data from the platform to provide insights, key themes, and suggestions to inform action within reports.
- Provide reports upon request on engagement scores, comments analysis, and trends.
- Ensure compliance with global employment laws and regulations related to engagement and surveys.
- Regularly review and update engagement materials and processes to ensure compliance with legal requirements e.g. Privacy Statements.
- Conduct audits and reviews of the program to identify and mitigate any potential compliance risks.
- Act as a subject matter expert and point of contact for employee engagement for People Business Partners – communication global results, program updates, best practices, guidance and support during pre-survey and post-survey calls and via ad-hoc requests.
- Collaborate with business stakeholders to identify global action plans and track progress of actions on engagement priority areas, for reporting and communication purposes.
- Stay up to date with global onboarding trends, best practices, and legal requirements, sharing knowledge and insights with the team and other stakeholders.
- Role Model the Arcadis Way principles.
- Act as a visible steward of health and safety and ensure familiarity and compliance with Health and Safety regulations and guidelines.
- Working hours: This role will require flexibility in working hours to lead and attend meetings with global stakeholders.
Other required experience and competencies for this role:
- Knowledge of HRIS systems and People Function policies and procedures, preferably with the Workday Peakon platform.
- Experience in administrating an HR Technology platform
- Demonstrable experience with project support.
- High-level communication skills, with the ability to influence and collaborate at all levels of the organization including senior executives; able to comfortably speak to business managers and establish a communication cadence.
- Strong data-gathering, analytical, and problem-solving skills
- Highly organized and efficient with strong attention to detail
- High degree of initiative and proven ability to work under pressure
- Flexible and adaptable; able to work in ambiguous situations
- Employee Experience knowledge and experience is preferred but not essential. A keen interest and passion for this area is imperative