Hands on Smart Home/Building Wizard
Casaplex, LLC
- Washington DC
- $30.00-45.00 per hour
- Permanent
- Full-time
- Challenge yourself to leverage our partnerships and reputation to gain an understanding of complex technology solutions
- Ensure equipment is programmed and configured to client specifications (which sometimes our clients can't even explain!)
- Puzzle Solving - Testing, troubleshooting, and resolving any issues with installed systems
- Work closely with Project Managers to get jobs done
- Read and interpret electronic schematics and architectural blueprints
- Test functionality of systems to capture issues before clients do
- Review project Scope of Works to ensure quality and completeness of what we deliver
- Make minor programming changes under the direction of an engineer or programmer
- Fine tune audio, video, network, lighting, security, and really all tech systems to ensure optimal performance
- Configure IP addressable devices to establish communication on a network
- Perform client training and final job close out
- Act as a customer liaison in absence of Project Manager
- Create, track, and complete a project punch List
- Ability to travel to various job sites required
- Support all clients’ technical needs
- Troubleshoot product issues and provide solutions/work-around
- Conduct systems audits and analysis on the performance of the client’s managed system environments
- Obtain certifications on all product lines we carry as required by manufacturers
- Willing to learn about how tech works
- Interest in learning how to program systems
- Ability to diagnose complex system problems (If you enjoy puzzles you are a good fit)
- Conceptual understanding of signal flow
- Understand IP networking
- Advanced PC proficiency
- Effective communication and interaction with clients and colleagues
- Excellent multitasking capabilities while adapting to changing priorities
- Ability to work and think independently and ensuring to meet deadlines
- Solid organizational skills and excellent attention to detail
- Valid Driver's License and clean motor vehicle record
- Minimum of a High School Diploma or equivalent
- Ability to regularly climb and work from ladders; lifting equipment, tools, and materials