Healthcare Team Manager

HealthHarmonie

  • Birmingham
  • Permanent
  • Full-time
  • 2 months ago
Healthcare Team ManagerOwn Vehicle RequiredFull-time – 40 hours per week (Monday-Sunday - covering 5 days out of 7)ABOUT USHealthHarmonie is an Outpatient community service provider delivering Ophthalmology, Dermatology, Ultrasound, ENT and Minor Surgery services across the UK.We are looking for an experienced Healthcare Manager to join our growing team to support and train our team of mobile Healthcare Assistants. The Healthcare Team Manager will play a pivotal role in ensuring the effective functioning of clinics, the continuous development of staff, and the maintenance of high-quality patient care standards. This position offers a unique opportunity for growth, learning, and contributing to the overall success of the organisation's clinical operations.ABOUT THE ROLEThe role is suited to somebody who likes to work in an environment where no two days are the same and enjoy learning new skills under the management of our Clinical Operations Manager, medical professionals including Consultants, Doctors, Nurses, Optometrists and Sonographers.The role requires flexibility to travel to outpatient clinics across the Midlands region to supervise, train and support staff in their care assistant duties. The role will also require you to at times provide a range of administrative services to facilitate the provision of the community clinics. There are no personal care requirements within this role.You will also be responsible for managing our Healthcare Assistants based nationwide, which will include:
  • Direct line management of Healthcare Assistant staff, completing HR requirements in line with business needs
  • Oversight of all clinical equipment to ensure it is compliant and in line with HealthHarmonie policies and service needs
  • Work in conjunction with the Head of Operations and other Team Managers to ensure stock control levels are at an appropriate level to ensure the smooth and effective running of clinics
  • Undertake quality spot checks of direct reports, to identify adherence levels to business protocols and assess the training/coaching needs of staff
  • Undertaking coaching and training sessions with staff to ensure cross-skilling between disciplines and raising quality levels of staff
  • Covering clinics where necessary
  • Liaise with the wider team regarding new host sites and the creation of crib sheet information to aid Healthcare Assistant’s understanding of new location information
  • Coordinating changes to rota due to resource level issues/sickness
ABOUT YOU
  • Previous experience in a healthcare or clinical environment would be advantageous
  • Strong organisational and administrative skills
  • Excellent communication and interpersonal abilities
  • Proven team management skills, including direct line management of staff
  • Flexibility and willingness to travel to various clinic locations
  • Proficiency in Microsoft Office suite and other relevant software
BENEFITS
  • Competitive Salary
  • A quarterly bonus incentive of £250
  • Ongoing Support and Training
  • Excellent Career Progressions – many members of our management team have been promoted from within the company
  • Claim 0.45p per mile
  • 25 days Annual Leave + 0.5 additional days per year of service
  • Travel time included in contracted hours
  • Pension Scheme
  • NHS Employee Discounts

HealthHarmonie