Personal Banker
Needham Bank
- Massachusetts
- Permanent
- Full-time
- Demonstrate awareness, commitment and dedication to servicing and building customer relationship
- Gain full knowledge of the products and services offered by the Bank
- Provide a complete range of customer services at the bank, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts
- Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services
- Responsible for operational compliance and adherence to bank policies and procedures
- Gain full understanding and knowledge of the teller function
- Consistently deliver exceptional customer service
- Perform additional duties as requested, needed or assigned
- Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings
- Ability to lift 30 pounds
- Basic knowledge of keyboard and computer skills
- Ability to perform basic arithmetic operations with the use of a calculator
- Must have basic business acumen and professionalism
- Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated
- Must have reliable transportation
- Fluent in written and verbal English
- Willing to become a Notary Public in MA
- Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)
- High School Diploma or GED
- Two plus years of teller or cash handling experience with accurate balancing record
- Customer service experience and/or sales experience preferred
- Normal business office environment