Quality Manager - Transit
Jardeg Construction Services
- Mississauga, ON
- Permanent
- Full-time
- Lead the implementation and adherence to the Graham Quality Management System policy and process, including effective training and delegation of responsibilities to the Quality team.
- Manager and mentor Quality Coordinators and Specialists with a focus on development.
- Be accountable for the successful implementation of the Quality program across a series of Civil Infrastructure projects in Ontario
- Ensure that the Quality processes are in place and refined to provide final closeout of each project in the portfolio.
- Maintain strong relationships with suppliers and other key project personnel to verify that the quality of the supplied materials and services meet the expectations of internal and external stakeholders.
- Review Quality Plan submissions from subcontractors when needed and maintain a firm understanding of the contractual requirements for the Quality plan on each project.
- Review contract documents for quality specific requirements and develop Project Specific Quality Plans for new projects, be involved in pre-construction planning where necessary and ensure compliance during execution.
- Lead quality audits, as required.
- Provide training to the field supervision team on Quality processes.
- Develop and communicate performance standards and metrics to all relevant parties while supporting field supervision with Quality inspections and reporting.
- Initiate and assist with the development of new Quality protocols and processes and monitor KPIs (Key Performance Indicators) for the Quality system's effectiveness.
- Maintain accountability for communicating, leading, and lagging KPIs.
- Develop regular status reports for the client and the Quality Director, detailing the status of QMS and recommending actions to be taken for continued improvement across all regional Infrastructure projects.
- Establish and maintain relationships with the project consultants, client, vendors, and key specialist subcontractors, in addition to other involved stakeholders such as design teams, suppliers, etc.
- Present information and reports to senior business unit leaders as well as written correspondence and/or presentations to external parties (i.e. clients, partners, government agencies, etc.) and participate in bid interviews as required.
- Lead the both the Quality team and process by demonstrating a compelling vision towards continuous improvement while creating a culture of accountability with clear expectations and responsibilities tied to Graham priorities.
- Take a forward-looking view of future team development and growth while recruiting and/or promote the best people available to meet current and future requirements.
- Trade experience, certification, diploma, or degree in Construction Management, Engineering or a related field is preferred.
- 10+ years of experience working on medium to large scale civil/infrastructure construction projects in a Quality related role.
- 5 years of experience in a management level role.
- Experience managing internal quality systems within a General Contracting environment.
- Certified as a quality professional from a certifying body, successful completion of an ISO 9001 Lead Auditor Course.
- Strong technical proficiency in Quality-related areas: related legislation, auditing, and data analysis.
- Superior leadership skills with ability and willingness to face challenges, solve problems, and motivate others, while maintaining effective relationships with customers.
- We are one of North America’s largest General Contractors
- Graham is 100% employee owned
- We champion development of our employees, including having accredited PMP and Gold Seal training available in-house
- We have a balanced portfolio of exciting, challenging, and career-defining