CA Donor Center Technician II

• Ensure total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
• Maintain high level of customer service and positive donor experience in line company values and culture.
• Maintain cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
• Maintain Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
• Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
• Maintain Donor confidentiality based on company policy.
• Maintain complete and accurate record keeping per company’s Standard Operating Procedures.
• Clean any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
• Be responsible for mentoring Donor Center Technician I and may be assigned to drive training efficiencies to ensure timeliness and compliance and may be assigned as a Designated Trainer.
• Partner with Quality Assurance on overall center performance (favorable performance observations, CAPA implementations and continuous improvement initiatives).
• Be responsible for troubleshooting machine alarms/alerts and perform QCs both routinely (defined as daily/monthly) as well as periodic (defined as quarterly/annually) on equipment.
• Assist with storage room organization and performs assigned tasks following the First In, First Out (FIFO) method.
• Perform other job-related tasks, as assigned.

• Ensure that donor meets eligibility criteria based on Standard Operating Procedures.
• Perform donor vitals evaluation per Standard Operations Procedure.
• Perform finger stick for Microhematocrit and Total Protein determination.
• Register applicant donors per Standard Operating Procedures.

• Set up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedures per standard operating procedures.
• Disconnect donor after plasmapheresis process is completed per standard operating procedure.
• Maintain proper ratio to ensure donor safety and quality of product.
• Operate the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions.

• Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.
• Handle tested and untested product, as well as product with unsuitable test results.
• Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures.
• Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.
• Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly and record variance if applicable.

• High school diploma or equivalent (GED) required.
• 3+ months’ experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.
• Basic computer knowledge and skills required.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Strong customer service skills required.
• Strong organizational skills required.
• Ability to read, follow, and interpret regulations, instructions and manuals required.
• Ability to understand verbal instruction required.
• Ability to read numbers on screening equipment and perform basic mathematical calculations

• Must be able to work both day and evening hours, weekends, holidays, and extended shifts on a frequent basis.
• Attendance and punctuality required.

Octapharma Plasma