Customer Support Aircraft Support Manager

Gulfstream Aerospace

  • Savannah, GA
  • Permanent
  • Full-time
  • 15 days ago
Customer Support Aircraft Support Manager in GAC SavannahUnique Skills:See Job DiscriptionEducation and Experience RequirementsBachelor's Degree in aviation maintenance or related field or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 6 years aviation experience to include three (3) years of experience in one or more of the support functions (Avionics, Paint, Interior or Maintenance) on large or mid-size cabin aircraft. Other An A&P license and four (4) years of related aircraft experience in addition to the six (6) years experience may offset the Bachelor’s degree.Position Purpose:Direct and coordinate all aspects of a hangar support function to ensure timely and cost effective fulfillment of delivery schedules and optimum safety and quality standards. Support areas include: Avionics, Paint, Interiors or MaintenanceJob DescriptionPrinciple Duties and Responsibilities:Essential Functions: * Manage support area efforts to develop and maintain milestone schedules of multiple projects through utilization of available resources and proper staffing .
  • Develop new methods and procedures and implement corrective action plans to ensure delivery of aircraft on schedule; reduce man-hours and material costs; identify and eliminate waste .
  • Maintain effective relationships and integrative activities with other departments on all pertinent Service Center matters; ensure two-way information exchange, between internal and external customers, with respect to problems, schedule deviations, and quality variances .
  • Ensure root causes of problems are defined and permanent corrective action is implemented .
  • Ensure that department personnel are informed and trained on product line systems and procedures, roles, and responsibilities .
  • Prepare reports, forecasts, charts and historical data as required. for all aspects of all product lines .
  • Develop and monitor area training requirements .
  • Review, adjust, and approve all product line proposals, and WCR’s .
  • Plan and control department budget performance Demonstrate creativity, foresight, and mature business ethics in solving financial problems Make decisions that have an impact on business needs and budget targets .
  • Coordinate with material department to ensure timely delivery of parts and materials .
  • Provide information to internal and external customers, as needed, to include quoting, renderings, manpower allocation, and billing disputes .
Additional Functions: * Promote safety and good housekeeping standards and monitor repair station compliance .
  • Perform administrative and personnel functions as required. .
Perform other duties as assigned.Other Requirements: * Must be able to read blueprints, design drawings, and have basic understanding of Service Center equipment.
  • Thorough knowledge of QC policies, procedures and all related technical data.
  • Must be able to read, write, speak, and understand the English language.
Additional InformationRequisition Number: 220018Category: Service CenterPercentage of Travel: Up to 25%Shift: FirstEmployment Type: Full-timePosting End Date: 05/31/2024#LI-JH1Equal Opportunity Employer/Veterans/Disabled.Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.| | |
Copyright © 2024 Gulfstream Aerospace Corporation. All Rights Reserved. .Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Gulfstream Aerospace