Head of Digital Product - Ski
Iglu.com
- London
- Permanent
- Full-time
- Being involved in the day to day strategy execution whilst also planning for the medium/long term
- Constantly improving metrics site-wide, such as; site conversion, navigation, online booking and search
- Work with MD to translate business objectives into a workable roadmap with realistic milestones
- Translate technical solutions and issues to non technical colleagues
- Delivering quality products to enhance customer experiences
- Conversion rate optimisation
- Create deeper understanding of on site customer behaviour
- Execute on projects & initiatives in alignment with the Product team's tactical and strategic goals.
- Able to drive forward product roadmaps using qualitative & quantitative data.
- Inspire and guide along with conceiving and implementing experiments geared towards driving conversion growth.
- Work closely with engineers and Product owner by openly and continuously communicating product vision, delivery objectives.
- Collaborate with the product designers & owners to ideate and build prototypes for new features.
- Participate in team scrums and assist Product owners if needed
- Working with search comparisons / large amount of data
- Working with a online ecommerce platform
- Understanding of Technical SEO
- Strong understanding / previous role in UX and design
- At least 4 years of experience as a Product Owner/Product Manager in a B2C business
- Experience building and optimising websites, business goals and SEO best practices in mind
- Experience working with qualitative and quantitative customer insights and capturing these
- Demonstrated ability to develop deep customer empathy and articulate customer problems
- Experience using a project management tool such as Jira
- Knowledge of all Agile principles
- Demonstrated experience using data and analytical skills to help solve problems and make decisions
- Demonstrated ability to effectively collaborate with a talented team of engineers and designers.
- Proven track record of shipping product features that deliver results
- Excellent written and verbal communication skills with a demonstrated ability to influence stakeholders
- Experience working in Product in the travel sector
- Experience working in a business with a call centre and online ecommerce platform
- Familiarity with relational databases such as MySQL
- Understanding of the Ski market
- Start up mentality / lean operating mindset
- Good team player
- Collaborative
- Open to frequent feedback
- Self-starter
- Excellent organisational skills
- Put People First
- Driven by our Customers
- Love what we do
- Bold and ambitious
- Hybrid and Remote working options
- Personal Development Program
- Discounted travel offers for family and friends
- Gym discounts at all major chains across the UK
- Mental Health and Wellbeing Support
- Electric Vehicle Scheme
- 24/7 Online GP / Dental Service
- Life Assurance for all
- Help shape the culture of Iglu by getting involved in our Charity or Social Committee
- Bi-annual Company Get Togethers
- Plus Many More