Security Officer

ABM

  • Longford, West Midlands Coventry
  • £12.20 per hour
  • Permanent
  • Full-time
  • 19 days ago
  • Apply easily
JOB TITLE: Security OfficerREPORTING TO: Shared Service ManagerLOCATION: Arena Shopping Park, Coventry, CV6 6LNCONTRACT: Fulltime PermanentHOURS: 42 hours per weekSHIFT PATTERN: Rotating shift pattern of 4 on 4 off, days and nightsPAY RATE: £12.20 per hourROLE OVERVIEW AND PURPOSEThis is a permanent contract. Door Supervisor licences required. Arena Shopping Park is an indoor and outdoor shopping centre housing over 30 retail shops and restaurants. We are looking to appoint a security officer to complete our team and help maintain a safe and secure shopping environment. The customer experience should be at the heart of everything you do.Person Specification:
  • SIA Door Supervisor licence essential
  • Strong written and verbal communication skills
  • Excellent time management
  • Smart and well-groomed
  • High level of attention to detail
  • Ability to take ownership of all situations to ensure tasks are completed or escalated when necessary.
  • Ability to remain calm under pressure
  • Conflict management aware
  • Telephone skills
  • Familiar with patrolling and monitoring from a loss prevention aspect
  • Confident in complying with Health & Safety and fire prevention procedures
  • Ability to adapt to changing situations
  • Proactive attitude
KEY RESPONSIBILITIES
  • Gladly interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
  • Carry out regular patrols of the shopping centre
  • Ensuring all incidents are managed in accordance with site policies and procedures
  • Liaising with site control room proactively reacting to incidents
  • Ensuring any unsecure areas of the site are reported immediately
  • Deal efficiently and effectively with all emergencies
  • Monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
  • Maintain vigilance and highlight unauthorised access by banned individuals
  • Ensure radio procedures are always adhered to
  • Ensure all events/incidents are recorded in the DOB book correctly
  • Undertake any other reasonable duties as required to meet the needs of the business
  • Ensure a timely response to all security issues and events
  • Complete all training requirements as requested by line manager
What we offer:
  • £11.00 per hour
  • A shift pattern including days/nights/weekends on a 4 on 4 off rotation
  • Company uniform
  • 20 days annual leave
  • Free on-site parking
  • Opportunities to train and upskill

ABM