Principal Siebel Config Specialist
Oracle
- México
- Permanente
- Tiempo completo
- Siebel certification is a plus.
- Experience with other CRM systems or Salesforce CRM.
- Knowledge of industry-specific CRM solutions (e.g., healthcare CRM, financial CRM, etc.).
- Familiarity with Agile development methodologies.
- Work closely with business analysts to understand business requirements and translate them into technical solutions.
- Customize and configure Siebel CRM application modules to meet specific business needs.
- Develop and maintain Siebel scripts, workflows, business services, and business components.
- Integrate Siebel CRM with other systems and third-party applications as needed.
- Create and maintain EAI (Enterprise Application Integration) processes, including web services, RestAPIs, integration objects, and data maps.
- Monitor and troubleshoot Siebel application performance issues.
- Identify and implement performance enhancements and optimizations.
- Design and maintain data models, including defining data objects and relationships.
- Perform data migration and data cleansing activities as required.
- Collaborate with quality assurance testers to ensure the quality and reliability of Siebel CRM solutions.
- Participate in system testing and user acceptance testing (UAT) efforts.
- Create and maintain technical documentation, including design specifications, configuration documents, and system documentation.
- Provide ongoing support and maintenance for Siebel CRM applications, including troubleshooting and resolving issues.
- Perform regular system updates and patches as needed.
- Bachelor's degree in computer science, Information Technology, or related field (or equivalent work experience).
- Proven experience as a Siebel Developer or in a similar CRM development role.
- Strong knowledge of Siebel CRM IP17+ architecture, configuration, scripting, and customization.
- Proficiency in Siebel Tools, Siebel eScript, Siebel Workflow, and Siebel EAI.
- Experience with integration technologies, such as web services and EAI connectors.
- Familiarity with database concepts and SQL.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and collaboration skills.
- Which includes being a United States Affirmative Action Employer