Aftersales Advisor
Perfect Placement
- Kettering, Northamptonshire
- £28,000 per year
- Permanent
- Full-time
- Position: Aftersales Advisor (Service/Parts)
- Location: Kettering
- Basic Salary: Up to £28,000 + Bonus
- Working Hours: Monday to Friday, 8:00am - 6:00pm
- 1 in 2 Saturdays
- Assisting customers with service and parts inquiries.
- Booking appointments for vehicle servicing and repairs.
- Providing accurate cost estimates and advising on additional services.
- Coordinating with the service and parts departments to ensure timely completion of work.
- Handling customer complaints and ensuring resolution to their satisfaction.
- Maintaining accurate records and documentation.
- Competitive basic salary of up to £28,000 with the opportunity for bonus earnings.
- Stable Monday to Friday working hours with 1 in 2 Saturdays.
- Supportive and dynamic team environment.
- Opportunities for growth and skill development.
- Excellent facilities and resources for performing your role effectively.
- Previous experience as an Aftersales Advisor in the automotive industry preferred.
- Strong customer service and communication skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Knowledge of automotive service and parts operations.
- Proficiency in computer systems and software used in the industry.