Integrated Operations Centre - Support Manager

St John

  • New Zealand
  • Permanent
  • Full-time
  • 10 days ago
Hato Hone St John is making changes within Ambulance Operations to strengthen our strategic focus and to ensure our service delivery model remains contemporary, dynamic, and responsive to the needs of our patients and communities. As a result, we are introducing a number of new positions within the Ambulance Operations leadership team.About the roleReporting to the General Manager Ambulance Operations - Integrated Operations Centre (GMAO - IOC) the IOC - Support Manager role is responsible for providing day-to-day tactical and strategic support to the GMAO - IOC to ensure they can execute their role effectively during episodes of change, system update projects, workflow improvement and initiatives.Strategic activities include coordinating stakeholder interactions, preparing briefings, ensuring key strategic issues are brought to the attention of the GMAO-IOC and where necessary ambulance operations Senior Leadership Team (SLT). The role will also ensure the smooth cascade of information between the GMAO-IOC and the spread of functions reporting into this role.Demonstrated success in people, performance, and resource management, to support the achievement, and improvement of delivery, engagement and customer, patient and staff satisfaction is required.Please see the attached position description for full details of the role.Auckland location is preferred, but Christchurch may be considered.This is an exciting time to be part of Hato Hone St John and to help shape the future of St John ambulance operations in New Zealand. Interested? Apply now!Applications close Sunday 12 May 2024.For more information, please contact Melanie Johnson on 0800 STJOHN orNOTE: This role is only open to current Hato Hone St John members.We welcome and encourage diversity in our workforce and adhere to best practice equal employment opportunity principles in all aspects of our recruitment and our ways of working.Haramai ngā tai o te āniwaniwa, he kāhui rangatira tēnei, he kāhui whakamana tāngata whaimahi, e te iti, e te rahi e.Take our culture and values assessmentNote - before you start your application you will be asked to sign in and complete the St John Culture and Values assessment. Once completed, you will be redirected to this page, and the 'Apply' button will appear.Please ensure you apply with the same email address submitted during the assessment.Reference # 62301
Posted on 24 Apr 2024
Closes on 12 May 2024 23:30
Location(s) Auckland, Auckland Airport, Christchurch Central (inc Regional Office), Auckland Central, Christchurch - Edgeware Village , Beachlands, Botany, Christchurch - Fendalton, Bombay, North Christchurch, Browns Bay, Ferry Road, Clevedon, Sydenham, Addington, Cornwall Park, Counties/ Manukau, Papanui, Christchurch , East Tamaki, Fendalton, Ellerslie, Epsom, Glen Innes, Great Barrier Island, Helensville, Hibiscus Coast, Howick, Huapai, Kawakawa Bay, Kawau Island, Mangere, Manukau, Manurewa, Maraetai, Meadowbank, Mt Roskill, Mt Wellington (inc Regional Office), Mt Wlgtn Home Schoolers, Muriwai, New Lynn, Newmarket, North Shore, Onehunga, Onewhero, Orakei, Otahuhu, Otara, Pakuranga, Papakura, Papakura Central, Papatoetoe, Piha / Karekare, Pitt St, Pt Chevalier, Pukekohe, Rosedale, St Heliers, St Lukes, Takanini, Tamaki, Tuakau, Waiheke Island, Waitakere, Waitemata District, Waiuku, Western, Whenuapai
Expertise 111 Ambulance Communications
Job level(s) Experienced, Management
Employment type Permanent - Full Time
More details (document)
Additional position description (document)
Additional position description (document)
Position Description Addendum111 Ambulance Communications PaidCome and join our friendly and professional team!We have a range of exciting volunteer and career opportunities across New Zealand.
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St John

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