SME Inside Sales Representative - Vodafone Business - Belfast
CPM Group
- Mallusk, Co Antrim
- €25,000-37,000 per year
- Permanent
- Full-time
- Manage a defined customer base, selling remotely to SME (Small Medium Enterprise) and SOHO (Small Office/Home Office) customers
- Achieve and exceed agreed KPI targets
- Develop a detailed understanding of, and tightly manage your customer pipeline
- Structured planning to maximise efficiency and volume of prospects
- Detailed personal activity management to ensure all working time is focused on maximising customer interaction and ultimately sales levels
- Work to the highest compliance levels set out by the company
- Attention to detail completing applications accurately on behalf of the customer
- Provide competitor feedback and industry insight
- Proactively research new and existing products and services from competitors on an on-going basis
- Represent CPM and Vodafone in a consistently professional manner
- Daily CRM updates to ensure all information is correct and accurate
- Sell a solution that delivers value to both the customer and to Vodafone
- Ensure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelines
- Undertake any other duties and responsibilities as instructed by your line manager
- Experience in a fast-paced target driven role, ideally in the Business and/or Telecoms sector
- Track record of delivering against targets, in a sales or comparably demanding environment
- Competent IT Skills. Be comfortable working with Microsoft Office including Excel and Outlook
- Agility to multi-task, specifically updating systems such as CRM/planner/Customer Application Forms in real-time whilst on calls with prospects so as to maximise talk time
- Strong focus on results and achieving targets daily, weekly and monthly
- Work on own initiative and continually looking for ways to improve sales performance
- Positive mindset interacting with customers, colleagues and client
- Teamwork orientated individual able to share best practice and add to positive team dynamic
- Strong analysis and judgement skills to prioritise and focus on best opportunities
- Self-motivation and drive to deliver consistent results
- Belief in the importance of the customer and willingness to meet and exceed customer expectations
- Accountability for performance and personal ownership of corrective measures
- Basic Salary - £25,000
- Bonus - £12,000 OTE uncapped
- £3,000 Loyalty Bonus
- Monday to Friday
- Hybrid working
- 20 Days Annual Leave + 10 Paid Bank Holidays
- Companywide recognition awards + regular Company events and activities
- Discounted Health Insurance and access to company pension provider
- IVF Support Policy
- Enhanced Maternity & Paternity Pay
- Reward & Recognition through our People Awards Scheme
- Fast career development and progression opportunities for performers from 6 months
- Employee Assistance Program
- Regular Company social events and activities
- Bike to Work Scheme
- TaxSaver Scheme – discounted travel tickets
- Employee Referral Payment Scheme
- Structured Personal development Plan