Are you fluent in German? Do you want to work remotely or in a hybrid working model? Do you want to gain experience in Customer Service? ManpowerGroup Greece, on behalf of its client, is looking for German Speakers . Our client is a global BPO leader in customer support providing customized strategies for innovative brands. Location: Athens or anywhere in Greece Working Model: hybrid or remotely You will be reporting to Customer Service Supervisor What you will do: As a German Customer Advisor, you will be responsible for providing exceptional customer service and resolving inquiries from customers through various channels such as phone, email, and chat. More specifically: Always maintain high customer service to clients. Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database. Be able to offer recommendations to common problems or FAQs (frequently asked questions) What we are looking for: Fluency in German language (C1-C2 level). Previous experience in customer service will be considered as an asset. Tech savvy. Proficient English Skills (Oral &Written). Enthusiastic, patient, empathetic, multi-tasking and passionately communicative. Compensation package and Benefits: Competitive Salary. Indefinite Contract with the company. Career Development Opportunities. Participation in Private Medical Insurance Program. Rewarding Bonus based on employee performance. Laptop and headsets provided by the company. Flexible working hours. Recruitment Process: If you are interested in this role, feel free to apply directly. Our consultants will contact the candidates who meet the profile’s requirements to arrange an interview. As for the next steps, there will be 2 more interviews with the client either in person or online. Απαραίτητα Προσόντα: Παροχές:
