CRM (Customer Relationship Management) Specialist in Maslak, Turkey

  • Türkiye
  • Kontrat
  • Tam zamanlı
  • 25 gün önce
Nestlé is one of the world's leading food and beverage company, with 2000 global iconic brands and operating in 188 countries.At Nestlé we work for unlocking the power of food to enhance quality of life for everyone, today and for generations to come. That is our purpose.We are the Good food, Good life company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations.Get to know us better at www.nestle.comJoin Nestlé Team and be a Force For Good!We are currently looking for a CRM (Customer Relationship Management) Specialist to join our Nestlé Waters team.Location: Maslak, İstanbulType of contract: PermanentAs a CRM Specialist , you will have the following responsibilities;
  • Ensure CRM Solution Progress:
-Support CRM Solutions products lifecycle processes mainly on Deployment, Sustain, and Leverage-Produces outline system specifications using solution designs, functional specifications or technical specifications as input, including input into scope, constraints (such as performance or resources), hardware, network and software environments
  • Ensure Deployment & Change Management:
-Designing and implementing complex CRM solutions using Microsoft Dynamics 365 CE/CRM and Power Platform-Developing and customizing various CRM components such as entities, forms, workflows, plugins, reports, dashboards-Implementing integrations with external systems using Web API-Writing code using programming languages such as C# and JavaScript (TypeScript) while adhering to coding standards and best practices
  • Ensure Security Compliance:
-Ensure implemented CRM solutions meet internal and external standards in regards to security compliance-Conducts quality assurance and approves developed codeEnsure Sustain:Assists in the assessment and selection of suitable software packages and technologies to meet all or parts of specified requirements-Debugging and troubleshooting issues in the CRM system and providing timely resolution to ensure high system availability and performance
  • Ensure Leverage:
-Works with Behavioral Analyst & Consumer Experience Specialists seeking guidance on front-end designWhich profile are we looking for?Bachelor’s Degree in Computer Engineering/Science, Industrial Engineering, Business Administration and/or equivalent departmentAt least 3 years' experience in related jobKnowledge in CRM developmentModerate experience on minimum two of Microsoft Dynamics 365-CRM in designing and developingStructured approach, solution-oriented working methodWhat are our employee community values?Safety, quality, compliance and respect are pillars for our community existence.Respect is our overaching value in Nestlé. We RESPECT eachother, others, environment and all life around.We work in a supportive, caring, elevating environment. It is crucial for us to preserve our culture of solidarity.What are our working values at Nestlé?Flexible work scheduleHybrid workingMultinational experience at one of the world's leading food and beverage companyInternational and domestic career opportunitiesDevelopment opportunities and trainingsExclusive employee discountsEmployee Assistance Program, 24/7 expert supportSport benefit program (benefit from more than 350 sport centers)A paid birthday leave4 weeks paternity leaveThe Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Be a force for good...To help us track our recruitment effort, please indicate in your cover/motivation letter where (vacanciesinturkey.com) you saw this job posting.

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