Customer Host (4 hours)
White Stuff
- Tenby, Pembrokeshire
- Permanent
- Part-time
- Making sure that our customers feel welcome and at ease in our shops
- Picking up on Customer buying signals to ensure that we are meeting the customer's needs
- Ensuring that Product presentation and Shop visual standards are always excellent
- Understanding the features (fits, style, fabrics) of our product ranges to suggest the right products and outfits for our customers to drive sales
- Using knowledge of promotions or discounts available to inform our customers and increase sales
- Introducing customers to multichannel shopping through More Ways to Shop
- Assisting in Events, including Customer Event and preview evenings
- Responding to customer feedback and queries when needed, ensuring the customer is always happy
- Awareness of our charity partner and the positive impact they have in our community, so able to share with customers
- Understanding our approach to Ethical Sourcing to be able to explain this to our customers
- Ensuring key customer touchpoints within the shop are covered, greeting, till point, dressing rooms to offer, service, sales advice and introduce additional products
- Processing deliveries' efficiently and ensuring that on the shop floor products are replenished and always available for customers
- Quarterly bonus opportunity
- Up to 28 days holiday per annum
- 2 days (paid - contracted hours) per year to volunteer in the local community
- 50% discount
- Annual uniform allowance
- BUPA Dental Insurance
- Healthcare cash plan and Life Assurance
- Interest free season ticket loan
- Pension Contribution