Senior Project Manager - Fixed Term Contract
dunnhumby
- London
- Contract
- Full-time
- Working with business stakeholders, process, tech team, vendor and system integrator to develop a customized implementation plan for each business unit. Special focus on identifying ways to accelerate benefits to user groups and managing to tight timelines
- Building project plans and monitoring them to ensure milestones are met on time and within budget.
- Identifying and implementing KPIs to gauge health of the workstreams from inception through to benefits realisation
- Own scheduling and coordination of activities with stakeholders including the plan and actions
- Risks, issues and dependencies management with timely escalation to Programme manager/SteerCo
- Manage delivery of core build, integrations and migrations with multiple tech teams, SI and process team
- Manage delivery of the data migration activities from CX to Salesforce
- Driving collaboration between SI and dh teams, especially with technical teams (identifying which teams to involve where and unblocking issues)
- Driving execution of project/workstreams across SI and dh teams
- Establishing clear communication channels with stakeholders involved in the project
- Managing transition to hypercare and BAU with clearly identified RACI
- Identify and own specific logistics (e.g. permanent 'war room' through key phases of the programme)
- Setting up collaboration tools (e.g. Teams site, iSite hubs etc) and project management tooling (Jira/Aha)
- Recognised Project Management Certification (eg Prince, PMP) preferred
- Strong track record in delivering Salesforce CRM implementations with experience in Oracle CX to Salesforce migrations
- Experience in driving data migrations especially with GDPR considerations desired
- Experience in resolving conflicting priorities across multiple business units
- Strong track record of delivering projects on time and to budget
- Good knowledge of programme and project management tools and methodologies
- Great collaboration with colleagues, senior stakeholders and suppliers
- Strong end to end software deployment experience
- Background in retail or media industry preferred but not essential