Vehicle Damage Assessor - Motor image engineer
Merje
- Bolton, Greater Manchester
- £37,000 per year
- Permanent
- Full-time
- Work to a high standard of customer service and to meeting service level agreements and departmental objectives and targets
- Assess, negotiate and authorise vehicle damage repair estimates using in-house image and Audatex estimating systems.
- Assess and negotiate vehicle total loss settlements.
- Manage customer expectations and potential problems, preventing escalation into complaints Monitor performance of Approved Repairers, recognising potential areas of improvement - Relationship building/liaison with Approved Repairers
- Provision of technical services and support to claims handling teams.
- Recent experience as an Automotive Engineer Assessor, Independent Assessor or as a body shop Vehicle Damage Assessor, Experience of using Audatex and Glassmatix systems
- ATA VDA Accreditation/IMI, IAEA, AQP qualifications or working towards will be advantageous.
- Knowledge and understanding of accident repair methods, vehicle valuations and accident damage estimating.
- Flexible and able to manage multiple demands and changing priorities.
- An efficient problem solver, with a keen eye for detail.
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