Supervisor / Officer, Crew Control

Hong Kong Airlines

  • 香港
  • 長期
  • 全職
  • 22天前
Responsibilities：
  • Supervising the scheduling, controlling and adjustment of Crew Member roster is complied with the legal, regulatory (CAD371 and CAD360), IOSA standards and company requirements;
  • As far as operational feasible, to ensure availability of Crew Member for the operational need during the day to day operations;
  • Acting as the responsible person for the shift being assigned;
  • Supervising the shift in Crew Operations is running in accordance with the agreed standard;
  • Proactively support IOCC for crew deployment solution and participating in IOCC decision making process;
  • Supervising the Crew movements and adjusting crew duties to meet the operational need in a legal, efficient and cost-effective manner;
  • Handling Crew Member enquires on rostering issues;
  • Supporting and coaching staff members in all aspect of handling daily function of Crew Operations;
  • Supervising the guideline, work procedure or any directive from Crew Control Manager / Assistant Manager implemented in Crew Operations during day to day operations;
  • Supervising and proactively support Crew operations staff in daily operations and liaison with IOCC;
  • Handling and providing solution for any rostering issues being referred by the Assistant Supervisor / Officer Crew Control on shift duty;
  • Assist with crisis coordination and participate in crisis recovery process;
  • Providing feedback to Crew Control Manager / Assistant Manager regarding continuous improvement on Crew Operations daily operations.
  • Responsible for compliance with all applicable laws, regulations, standards and company requirements ensuring safety and security of the operation.
  • Responsible for identifying and reporting safety and security hazards and occurrences as per company's reporting procedures.
Requirements：
  • HKCEE/DSE or equivalent;
  • 2 years experiences in Airline Crewing aspect are preferable;
  • Proficiency in verbal communication in Cantonese, English and Putonghua;
  • Well versed in HKCAD CAD371, CAD360 and IOSA standards as well as Crew Control and flight disruption handling;
  • Knowledge in MS Office;
  • Capable to handle conflict and settle argument in a reasonable manner;
  • Candidates with less experience will be considered as Officer, Crew Control.
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Hong Kong Airlines