Job Description:Desktop Engineering is responsible for maintaining all of the end user systems that our employees utilize to serve our members. We maintain approximately 40k endpoints across the globe utilizing Microsoft Endpoint Configuration Manager, PowerShell, and other tools. Our small but mighty team ensures the stability, security, resiliency, and lifecycle of these devices and the software that runs on them.This candidate will support administrative tasks and assist engineers with lower-level tasks in relation to enterprise-wide efforts including Co-Management with InTune, Windows 11, Microsoft 365, VDI expansion, vulnerability management, and Major Incident management.Responsibilities:
Perform engineering tasks and assignment in support of peers, business requirements, and projects
Assist team members with administrative tasks including ticket documentation, submission, end user communication, etc.
Assist with day-to-day support activities including request management, incident management, and access management
Perform other duties as assigned
Qualifications:
Effective organizational, planning and time management skills
Effective research, analytical, and problem-solving skills
Effective verbal and written communication skills
Effective usage and troubleshooting of Windows 10 and 11
Willingness to be a self-starter and eagerness to learn new technologies
Familiarity with Microsoft Endpoint and Configuration Management environment is a plus
Familiarity with PowerShell is a plus
About Us:Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Best Companies for Latinos to Work for 2024
Computerworld® Best Places to Work in IT
Forbes® 2024 America's Best Large Employers
Forbes® 2023 The Best Employers for New Grads
Fortune Best Workplaces for Millennials™ 2023
Fortune Best Workplaces for Women ™ 2023
Fortune 100 Best Companies to Work For® 2024
Military Times 2023 Best for Vets Employers
Newsweek Most Loved Workplaces
Ripplematch Campus Forward Award - Excellence in Early Career Hiring
Yello and WayUp Top 100 Internship Programs
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityHybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
