IT Manager
SH Hotels & Resorts
- Manchester
- Permanent
- Full-time
- Lead, manage and support the hotel’s day-to-day IT activity, ensuring all standards are followed and implemented along with all IT related tasks for the pre-opening of the Treehouse Hotel Manchester.
- Set up and configures computer devices, peripherals and user accounts assigning correct security levels for up to 70 users.
- Comply with and enforce the company’s IT Security Policy as it pertains to hardware, software, security/data safety.
- Troubleshoot, diagnose problems, and implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
- Ensure proper backups of all business-related and user relevant data.
- Support and maintain the hotel’s systems, including but not limited to, systems connected to the Network, point of sales systems, all related interfaces, file server, UPS related devices, etc.
- Work and consult with hardware and software vendors to set up and maintain all required equipment.
- Ensure that the usage and installation of software is in accordance with the software licensing laws.
- Ensure that all team members/users are properly trained in the use of all related devices and equipmen
- Deliver exceptional guest feedback scores by maintaining guest facing technology, including but not limited to, Internet services, meeting room audio visual equipment, guest room televisions.
- Microsoft Certified Software Engineer (Desirable)
- Experience with Infor HMS, Agilisys, Windows. (Desirable)
- Understanding of Hyper V and virtual machines (Required)
- Understanding of TCP/IP networks (Required)
- University/College degree in a related discipline (Desirable)
- Designed by Nature work environment.
- Health & Wellness programs to suit all
- Mental Health Training and collaborators with So Lets Talk, Coin & Co & more
- Career Advancement: We’re growing rapidly and with growth comes advancement opportunities (around the globe)!
- SH University - Offers team members a chance to grow and flourish
- Work/Life Balance: Paid Time Off, Holidays, Agility
- Cycle Schemes
- Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
- Earth day giving back activities.
- Retirement Planning Pension schemes
- Wagestream financial planning services
- Team Member recognition programs
- Recommend and friend schemes.
- Free food on shift in your very own team canteen.
- Discounts across our properties and venues worldwide for all team members
- Inclusive & equitable work environment for all