Technical Sales Administrator/Support
1st Choice Recruitment
- Wokingham, Berkshire
- £30,000 per year
- Permanent
- Full-time
- Monitor and manage the sales team inbox, responding promptly and accurately to customer queries.
- Serve as the primary point of contact for incoming calls, addressing sales inquiries with professionalism and confidence.
- Collaborate with team members to deliver timely and accurate responses to customer inquiries, including quotations and technical information.
- Process orders efficiently and accurately.
- Identify potential sales opportunities and communicate them to the appropriate team member.
- Coordinate with other departments as needed.
- Participate in regular technical training sessions.
- Strong customer relationship skills, with a passion for fostering positive client interactions.
- Ability to work independently and as part of a team.
- Eagerness to learn and comprehend complex customer requirements.
- Excellent communication and listening skills.
- Strong organisational and multitasking abilities.
- Quick learner with a drive to understand mechanical components.
- Attention to detail.
- Positive attitude with a proactive approach to teamwork.
- Ideally, previous experience with ERP systems.
- Basic understanding of technical drawings is advantageous.
- Proficiency in MS Office 365, particularly Word, Excel, and PowerPoint.
- Related work experience is preferred.
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